How clients sign in without a password

2 minute read·Updated 1 October 2026

Clients never make an account or choose a password.

1The first time

The link you email them signs them straight in. That’s why each person on a project gets their own link: opening it is how Plott knows who they are.

2Coming back later

If they’re signed out, or the link has expired, they enter their email and press Send me a code. A six-digit code arrives by email and works for 10 minutes.

3With a project code

If the project uses a project code, they can choose Have a project code? and enter it to look at the designs.

Tip: If a client says they didn’t get the email, check the address in the Clients tab, then choose Email a new link.
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